Your Work Friends Podcast Guest Expert - Dart Lindsley - Reimagining Work: Why Work Should Be a Product Not a Job with Dart Lindsley, Dart Lindsley is a Strategic Advisor, People Experience at Google (USA)

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Jobs are products…

Ever take a job that looked good on paper but felt totally off once you started? Yeah, same.

This episode starts with one simple question: if employees are customers… what exactly are they buying? We’re talking about work that fits, jobs that make sense, and why your team might be stuck in roles that were never really designed for them in the first place. Let’s get into it.

What if we stopped designing jobs like checklists—and started designing them like products employees want to buy?

In this episode of Your Work Friends, we talk with Dart Lindsley, CEO and co-founder of 11 Fold, the CEO and creator of Multi-Sided Management, strategic advisor to Google’s People Experience function, and he's the host of the Work for Humans podcast, Dart breaks down why it’s time to stop treating employees like “inputs” and start treating them like customers—with all the same thoughtfulness, strategy, and design we use in product development.

We explore:

  • Why the “job description” is the most broken tool in HR

  • How to redesign work so it actually meets people’s needs

  • What leaders get wrong about performance and retention

  • How managers can become designers—and what that looks like in practice

If you're a manager, HR leader, or ambitious professional who wants to shape the future of work—not just survive it—this episode is a must-listen.


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About Dart: 

CEO and Creator of Multi-sided Management

Dart currently serves in an advisory role to Google’s People Experience function. Previously, he led Google’s Global Process Excellence for People Operations.

Prior to Google, Dart led HR Transformation and Planning at Cisco Systems, where he founded the business architecture practice that led to the principles of multi-sided management.

🔗 Connect with Dart Lindsley: 11fold.com and the Work For Humans Podcast

Disclaimer: This podcast is for informational purposes only and should not be considered professional advice. We are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast. The views expressed in this podcast may not be those of the host or the management.

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