WORK FRIENDS MATTER…

Work friends can feel like a bonus, something nice if it happens and irrelevant if it doesn’t. We don’t buy that, and the research doesn’t either. Today we dig into what workplace friendships actually do to performance and culture, using three years of data from KPMG that points to a clear conclusion: connection at work is not incidental, it’s central.

We’re joined by Sandy Torchia, KPMG’s U.S. Vice Chair of Talent and Culture, to unpack what the numbers reveal about the employee experience. We talk about why employees with close friends at work show higher engagement, why they’re more likely to build skills, and how strong relationships can even connect to things leaders care about right now like trust in leadership and adoption of new tools including AI. We also explore how different kinds of work relationships affect wellbeing and resilience, especially when work is stressful or changing fast.
If you manage people, this is a practical lens for building a healthier workplace culture without resorting to forced fun or awkward bonding. If you’re an individual contributor, it’s a reality check on why “keeping it strictly professional” can quietly limit your growth and support network. Listen, share it with a teammate, and if it resonates, subscribe and leave a review so more people can find the show. What’s one thing that helped a real work friendship form for you?

Check out KPMG's "Friends at Work Report" here: https://kpmg.com/us/en/media/news/friends-at-work-2026.html

About Sandy Torchia:

Sandy Torchia is the Global Co-Head of People for KPMG International, alongside Colm Gorman. She sits on the organization’s Global Management Team and is responsible for leading the execution of a leading-edge Talent Strategy for over 275,000 KPMG people in 140 countries. Sandy is also the Vice Chair of Talent and Culture at KPMG US and Head of People for the Americas region. Prior to this, Sandy has held various leadership roles within KPMG, including serving as the US firm’s National Managing Partner of Advisory and leading the Risk Advisory Solutions organization and the IT Audit business globally. Her client-service work has focused on helping organizations in the Financial Services and Technology sectors with their technology, financial and operational risk agendas.

Follow Sandy here: https://www.linkedin.com/in/sandytorchia/

Disclaimer: This podcast is for informational purposes only and should not be considered professional advice. We are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast. The views expressed in this podcast may not be those of the host or the management.